Privacy Policy

HKCOM, a digital agency located at 19 bis Rue de l'Orangerie, 59760 Grande-Synthe, France, is committed to protecting the privacy of users of its website hkcom.fr. This privacy policy describes the information we collect, how we use it, and your rights.

We may collect the following data: • **Contact data**: name, email address, phone number, company name — when you fill out a contact form or request a quote. • **Browsing data**: IP address, browser type, pages visited, visit duration — collected automatically for analysis purposes. • **Cookie data**: language preferences, display theme — to improve your experience.

Your personal data is used to: • Respond to your contact and quote requests • Send you information about our services (only with your consent) • Improve our website and services • Compile anonymous traffic statistics

The processing of your data is based on: • **Your consent**: for sending marketing communications • **Contract performance**: for processing your quote requests • **Legitimate interest**: for improving our services and website security

Your personal data is retained for a maximum of 3 years from your last contact with HKCOM, unless a legal obligation requires a longer retention period.

Your personal data is never sold to third parties. It may be shared with: • Our technical service providers (hosting, analytics tools) strictly within the scope of their missions • Competent authorities when required by law

Our website uses essential cookies for site functionality and analytics cookies to understand how visitors use the site. You can manage your cookie preferences at any time through your browser settings.

In accordance with the General Data Protection Regulation (GDPR), you have the following rights: • **Right of access**: obtain a copy of your personal data • **Right of rectification**: correct inaccurate data • **Right to erasure**: request deletion of your data • **Right to portability**: receive your data in a structured format • **Right to object**: object to the processing of your data • **Right to restriction**: request limitation of processing To exercise these rights, contact us at: contact@hkcom.fr

HKCOM implements appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

For any questions regarding this privacy policy, you can contact us: **HKCOM** Email: contact@hkcom.fr Phone: 09 72 61 30 92 Address: 19 bis Rue de l'Orangerie, 59760 Grande-Synthe, France You may also file a complaint with the CNIL (French Data Protection Authority): https://www.cnil.fr